Fountain Announces Conversational AI to Optimize Hiring Process

On March 15, 2023, Fountain, a leading applicant tracking system (ATS) for high-volume hiring, announced the addition of Fountain AI to its suite of hiring solutions in an effort to provide its customers with more robust and efficient hourly hiring processes. Fountain AI, a conversational artificial intelligence solution, accelerates the hiring funnel and assists hiring managers in expediting candidates’ start dates. The solution also automates processes that would otherwise be manually completed by hiring managers and enables recruiters to screen and qualify candidates efficiently.

When recruiters don’t have time to connect with talent and manage pipelines, it results in application drop-offs, disengaged candidates, and interview no-shows. With mobile-first applications, automated data collection and sorting, and simple interview scheduling, Fountain AI helps enterprise organizations streamline recruiter operations and simplify the hiring funnel for candidates. It facilitates application conversations to eliminate repetitive questions and improves hiring efficiency when combined with the Fountain Labor ATS.

Fountain AI guides job candidates through applications with 24/7 real-time responses, simplifying the hiring process for recruiters and applicants. Using automated data collection and WhatsApp/SMS, applicants can benefit from AI-powered conversations with recruiting teams, scheduling interviews and answering simple application questions without leaving the chat.

CEO of Fountain, Sean Behr, shared, “Enterprise organizations are in tight competition for hourly talent and if you don’t hire fast, you don’t have staffed operations, which leads to a poor customer experience and negative business outcomes.” He added, “The addition of Fountain AI to our core offering creates an enhanced, user-friendly applicant experience for recruiters to move candidates through the funnel in minutes.”