A Guide to HR Shared Services

Shared Service Centers (SSCs) are becoming an increasingly common way of delivering HR services to organisations. Several factors are driving this growth:  By centralizing business process delivery into one (or a few) locations, the HR function can improve its efficiency and build on economies of scale while improving the quality of service provided.  As technology, such as employee self-service, continues to change the way companies operate, it is possible to deliver services across geographically dispersed operations. A shared service center takes advantage of this technology and removes the constraints of location and time zones.