Making flexible work work

While studies show that organisations understand the need for and recognise the value of flexible work, a recent report by McKinsey & Company notes that fewer than 25% of employees take full advantage of the programs on offer. This raises the question: why? Why is it that organisations recognise the potential benefits that flexible work arrangements can deliver, including higher employee engagement, retention, productivity, and establishing relevant programs and policies, yet many people still struggle to make these arrangements work? The purpose of this paper is to provide insight into the enablers and barriers that make a difference.