For better customer service, Alight automates the LeavePro software.

Increased automation capabilities have a direct impact on customer onboarding, streamlining procedures that used to take up to three weeks. Now that these chores have been automated, they can be finished with a single click. Clients benefit from earlier testing and training as a result of the quicker onboarding process.

By streamlining onboarding, this integrated technology also enables IT support teams to devote more time and resources to dealing with challenging client demands. The director of Alight’s leave solutions division, Kevin Curry, stressed the company’s dedication to boosting client experiences through thoughtful investments in leave management tools. Alight wants to stay on top, making sure that its LeavePro enterprise software remains the top option for managing leaves in the US.