Workforce Insight Acquires SMK Workforce Solutions

Founded in 2006, Workforce Insight delivers workforce management advisory, analytics, and implementation services to large enterprise organizations, with focus on healthcare, manufacturing, retail, business and consumer services sectors. “SMK Workforce Solutions excels at helping retail and experience-focused organizations build the optimal labor model to deliver a consistent customer experience,” said Tony Santora, CEO for Workforce Insight. “The collective strengths of our combined organizations set a new industry standard, with breadth and depth of labor optimization capabilities and expertise that is second to none. Timing could not be better in response to increasing demand from our customers and partners for industry-specific analytics extensions, operational excellence models, implementation capabilities and innovative adoption approaches that drive sustainable value.”