Eight Decisive Success Factors for Employee Engagement.

An employee engagement program (i.e., employee survey and change processes) is a complex measurement and management tool often used to prioritize and govern the required change processes within the company. In that respect, it is crucial that an engagement program is successfully implemented and accepted by employees. Employees‘ opinions are often collected in the form of a survey, but all too often without deriving, implementing or communicating any effective measures or improvements as a result. Yet engagement programs form one of the most powerful tools to maximize employees’ potential and to assess the effectiveness of the corporate strategy (1). To enable sustainable improvements via engagement programs, the following factors have shown to be effective in practice.