Towards a Smarter Workforce –The Changing Role of HR.
The demands on human resources (HR) departments are rapidly evolving as organisations grapple with digital disruption. While HR professionals will always require deft interpersonal skills, they must increasingly use social collaboration tools, cloud solutions and predictive analytics to hire talented workers and manage their engagement with the company. As technology ushers in new transformative possibilities, it is also rendering some process-oriented tasks obsolete. Far from seeing this as a threat, HR professionals should relish the chance to emerge from their traditional silo and demonstrate new value all the way to the boardroom.